Cancellation and Refund Policy

Outlines the rules for canceling services and receiving refunds at Right Stuff.

At RightStuff, we are committed to maintaining a transparent, fair, and learner focused approach to our services. This Cancellation Terms and Policy outlines important information regarding service usage, student responsibilities, class conduct, and the conditions under which cancellations and refunds are handled. By registering for our programs or accessing our website and learning platforms, you agree to comply with the following terms and conditions.

we prioritize clear communication and fair practices to ensure a smooth learning experience for all students. We aim to provide flexibility and support while maintaining high standards of service. It is important that all users understand their rights and obligations when using our services, so we can continue to offer a positive and respectful learning environment for everyone.

Service Usage and User Responsibilities

All users who register with RightStuff are required to use our services in a lawful, ethical, and responsible manner. Our platform is designed strictly for educational purposes and personal enrichment. Users whether students or their parents must ensure that the information provided during registration is accurate, complete, and kept up to date. Sharing login credentials or account misuse may result in temporary or permanent suspension of access.

RightStuff reserves the right to monitor user activity to ensure compliance with our platform guidelines. Any form of unauthorized access, reproduction of our educational content, or disruption to our systems is strictly prohibited. In such instances, we reserve the right to terminate or restrict access to our services. All users are expected to maintain respect for the community, staff, and fellow students while engaging with our programs.

Class Attendance and Conduct

Attendance plays a critical role in achieving success in any learning journey. Students are expected to attend all scheduled classes on time, fully prepared, and with a positive attitude. Instructors follow a structured curriculum, and late arrivals or frequent absences may affect a student’s progress. In case of unavoidable absences, we encourage students or parents to inform our support team in advance so that necessary adjustments can be explored subject to availability.

Respectful behavior is expected from all students during both live and recorded sessions. This includes refraining from disruptive behavior, maintaining a quiet environment during online classes, and following instructions given by instructors. RightStuff takes academic integrity and community respect seriously. Any misconduct, inappropriate behavior, or breach of our learning code may result in verbal warnings, temporary suspension, or permanent removal from the course.

All content whether lesson videos, presentation slides, digital handouts, or assessments remains the intellectual property of RightStuff. Unauthorized distribution, duplication, or commercial use of these materials is strictly forbidden under copyright laws.

Payments, Cancellations, and Refunds

Enrollment in our programs is confirmed only upon full or partial payment, depending on the selected plan. Students and guardians are responsible for ensuring timely payments as per the agreed schedule. In the event a student misses a class without prior notice, we may not be able to offer a rescheduled session or refund for the missed lesson. While we strive to be flexible, it is important that students honor their chosen time slots and participation commitments.

Modifications to Services

RightStuff reserves the right to modify, suspend, or discontinue any part of our services at any time, with or without notice. This includes updates to the course curriculum, changes in class schedules, or adjustments to platform features. We will make reasonable efforts to notify users of any significant changes, but students should regularly check for updates. Users are encouraged to maintain flexibility in their participation as changes may occur in response to unforeseen circumstances.

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